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Vertical Lines on screen

HP Chromebook
Chrome OS

Hello, 

 

My daughter's chromebook has several vertical lines on her screen - more on the right side of the screen. Please advise how to fix or get rid of the lines, as it sometimes prevents her from reading a full text when she is at school. Thank you kindly.

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Vertical Lines on screen

Hi there @barokorak,

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the display. I will be glad to help you.

 

Here are some general document for the chromebook.

Troubleshooting Hardware Issues Using Diagnostics

Diagnosing a Liquid Crystal Display (LCD) for Damage

 

If the screen is damaged, please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! :generic:

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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