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Giustal Student
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Video Card mismatching - 15-ay007nl (ENERGY STAR) (X0L37EA)

HP - 15-ay007nl (ENERGY STAR)
Microsoft Windows 10 (64-bit)

Good morning to all,

 

I have bought a new laptop "HP - 15-ay007nl (ENERGY STAR) (X0L37EA)". On HP support site the Video card listed is the "AMD Radeon™ R5 M430", but with the actual AMD driver the video card mounted is "AMD Radeon™ R5 M330" as you can see on the attached picture (sorry for the Italian language).

 

Do you know if it is a problem linked to the Hardware (the M330 is mounted instead the M430) or to the Software (driver mismatching)?

 

Thank you very much for the info!

 

Cattura.PNG

 

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Retired
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Video Card mismatching - 15-ay007nl (ENERGY STAR) (X0L37EA)

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.

SDJL
I work on behalf of HP


Please click “Accept as Solution ”on the post that solves your issue to help others find the solution.
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