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Top Student
Posts: 5
Member Since: ‎06-29-2012
Message 1 of 6 (2,455 Views)
Accepted Solution

Volume Touch Button Light

I've got a HP Pavilion DV6 2020sa, and I uninstalled the IDT Audio Driver, I then relised that I acctually used it so I reinstalled it, and fro the first 2 or 3 reboots the light changes colour correctly, red for mute and white for not muted. Now however it is constantly red, even if not mute. I've tried the thing where you turn the PC off, remove the battery and power cable and hold the power button for 30 seconds, but it didn't do anything.

 

Any help would be appreciated.

Thanks

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Accepted Solution

Re: Volume Touch Button Light

Uninstall the current driver for the IDT audio.

 

Resource:
Uninstalling Software in Windows 7

Uninstall or change a program in Windows 7

 

Download and install the latest IDT audio driver for your specific model from here.

Restart the system.

 

Download and install the HP Quick Launch Buttons here (ver 6.50.13.1 for 32/64 bit Win7)

Restart the system again.

 

Note:

I know that your already tried to reinstall the driver but please use the full procedure.

View solution in context
Provost
Posts: 10,924
Member Since: ‎01-31-2009
Message 2 of 6 (2,408 Views)

Re: Volume Touch Button Light

[ Edited ]

Hi,
Please write your notebook product number (p/n), which system are you using and country of purchase.

Resource:
How to Locate the Notebook product number (p/n)

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** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
Top Student
Posts: 5
Member Since: ‎06-29-2012
Message 3 of 6 (2,391 Views)

Re: Volume Touch Button Light

p/n: VJ342EA#ABU

OS: Windows 7 SP1

Country: Great Britian

Provost
Posts: 10,924
Member Since: ‎01-31-2009
Message 4 of 6 (2,388 Views)

Re: Volume Touch Button Light

[ Edited ]

Uninstall the current driver for the IDT audio.

 

Resource:
Uninstalling Software in Windows 7

Uninstall or change a program in Windows 7

 

Download and install the latest IDT audio driver for your specific model from here.

Restart the system.

 

Download and install the HP Quick Launch Buttons here (ver 6.50.13.1 for 32/64 bit Win7)

Restart the system again.

 

Note:

I know that your already tried to reinstall the driver but please use the full procedure.

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
Top Student
Posts: 5
Member Since: ‎06-29-2012
Message 5 of 6 (2,357 Views)

Re: Volume Touch Button Light

OK, thanks. The problem seems to have been sorted now. Thanks for your help.

Provost
Posts: 10,924
Member Since: ‎01-31-2009
Message 6 of 6 (2,350 Views)

Re: Volume Touch Button Light

You're welcome.

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
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