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Shikh Honor Student
Honor Student
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Message 1 of 2
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WARRANTY ISSUE

Hp ab108ax
Microsoft Windows 10 (64-bit)
I am really unhappy with hp warranty services i have recently bought a hp pavillion notebook due to some reason my windows got corrupted and now service center is asking me to order a recovery disk py paying money even though it is not a hardware issue
I have to pay extra 1000 rs bucks to order the recovery disc even though my laptop is underwarranty . I am really pissed with hp services
And me and my family have been hp customers for a while. If there is anything you guys can do to improve
My warranty status let me know.
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Retired
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Message 2 of 2
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HP Recommended

WARRANTY ISSUE

Hi @Shikh,

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details. If you are unfamiliar with how the Forum's private message capability works  please review this link. 

First Time Here? Learn How to Post and More

 

Sparkles1

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