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mrgabriellee Honor Student
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Warranty - Dead Pixels

Envy j125tx
Microsoft Windows 10 (64-bit)
Hi, my HP Envy j125tx has 3 years on-site warranty and the accidental package.

May I know if the warranty covers dead pixels on the screen? Thanks.
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Provost Provost
Provost
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HP Recommended

Warranty - Dead Pixels

mrgabriellee

 

Sorry, but this is just a community self-help forum staffed by volunteers. HP maintains no official presence here and we are not authorized to deal with warranty issues.

For these issues, you will need to contact HP Customer Support directly.

 

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (800) 474-6836


Good Luck

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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Note on archived topics.

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