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05-16-2016 11:16 AM
Hello, I have bought this HP 15 Notebook (product no. N4G35PA#ACJ) from Flipkart.com on 18th march 2016. As per the invoice/purchse date (18-03-2016) and product description (1 year warranty) the warranty should end in 24 March 2016. But I can see (on 16-05-2016) in the HP support assistant window that it is showing "Warranty and services remaining for 8 months". It means I get only 10 months warranty on the product and not 12 months. I registered my product as soon as I received and started using it in March 2016. I donýt understand why it is showing like this. And what do I need to do to rectify the warranty information. Please suggest ASAP.
05-16-2016 11:21 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
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