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Andy40 Student
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Water Spill

HP Notebook
Microsoft Windows 10 (64-bit)
I spilled a few drops of water on my keyboard a few weeks back. I'v waited and the keyboard still doesn't want to work. I also cannot scroll down on pages at all. It worked today for an hour until I pressed the volume button and it stopped working again. What should I do?
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HP Recommended

Water Spill

Andy40

 

Hello;

Allow me to welcome you to the HP forums!

 

Here are some things you can try:  You Just Spilled Water Or Coffee On Your Laptop - Here's What You Should Do

 

But frankly, once it gets wet, the only real way to fix it is to take or send it to an HP Service Center, where they will disassemble it to determine how much damage was done, and (as far as I know) water damage is NOT covered under the warranty.

 

Here is information on the Service Centers: HP Notebook PCs - Using a Certified HP Service Center to Repair a Notebook PC | HP® Customer Support

 

Good Luck
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