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orlandoave Honor Student
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We have several ProBook 11 G1 that will not power on

HP ProBook 11 G1
Microsoft Windows 10 (64-bit)

Have performed hard reset, other known good power adapters, removed battery, memory and hard drive, installed new power cable all to no avail. These units will not start.

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HP Support Agent
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We have several ProBook 11 G1 that will not power on

Hi,@orlandoave,

 

Thank you for posting on HP Forums, your issue with the HP Probook is classified as a commercial product (business line).

Our Commercial Support Team does not provide assistance via this platform.
If you require immediate assistance, you will need to log a case with our Commercial Support Team.

Click here for details.
Let me know if you require further information and/or assistance.

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
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