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Posts: 1
Member Since: ‎06-19-2013
Message 1 of 2 (463 Views)

Wifi connects but will not connect to internet - pavilion g7-2010

Pavilion g7-2010 running Win7, will connect to router but has a yellow exclamation point.  All other computer in the house connect fine.  Have tried releasing the ip, reinstalling the lan and wifi adaptor drivers, and system recovery.  This is a new computer purchased today.  Please help.

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Regents Professor
Posts: 5,568
Member Since: ‎09-23-2010
Message 2 of 2 (436 Views)

Re: Wifi connects but will not connect to internet - pavilion g7-2010

I understand your new system is having some Internet issues.

When it is connected to the wifi, is it obtaining DHCP information from the router? This can be obtained by going to the command prompt and entering ipconfig.

You mentioned other PCs work fine. Are any of them also running Windows 7? Has the router's firmware been updated? A router firmware issue can cause some devices not to work properly while others do work fine.
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