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Posts: 1
Member Since: ‎10-25-2013
Message 1 of 3 (271 Views)

Win 8.1 Envy15 j040el

Update my HP Envy 15 j040el with win 8 italy  to win 8.1 from the MS store ...


IExplorer 11 not function

QOV6 malware enter in IE11 automatically , in my pc was present Avira

No possibility to reinstall IE11

Button Wifi not function

Light control from keyboard not function

Fan of CPU : max , no possibility to change  ! ...

Metro always blocked !

Migrated automatically from local user to MS account  !

Stop the notebook


Microsoft : what I think of your product  ! ...


I buy a 128 GIGA SSD , remove original HD and reinstall Win 8 from MSDN version

Reconfigure all driver manually , Migrated my files and software by USB 3.0 interface : 120 GIGA ...


I spend one day for all .... thank you microsoft


Original HP Hard disk rady for Debian installation ...








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Posts: 6
Member Since: ‎11-01-2013
Message 2 of 3 (248 Views)

Re: Win 8.1 Envy15 j040el

im having the same problem of yours when i update my windows 8 to 8.1 all was gone my wifi can connect but when i browse it says no connection can you help me with this please..thanks

Posts: 394
Member Since: ‎08-31-2013
Message 3 of 3 (236 Views)

Re: Win 8.1 Envy15 j040el

[ Edited ]

Hello basseman,


I would like to assist you with this issue. Before we get started, I would like to verify that you have the following notebook: HP ENVY 15-j040el Notebook PC.


If you're not sure what the model/product number of your computer that you have is, click here.


Looking forward to your response.


Thank you Smiley Happy

I worked on behalf of HP.
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