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Penbob Honor Student
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Win10 Upgrade not activating

G60-549DX Notebook
Microsoft Windows 7 (64-bit)

After installing the Win10 Home Premium Upgrade to my HP G60-549DX Notebook, It tells me it did not activate and I get error code 0x803F7001. Can/Will someone tell me what do do PLEASE. Thank you.

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Dean Dean
Dean
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Win10 Upgrade not activating

Hi,

 

Thank you for posting in the HP Support forum. Welcome

 

This error code means simply that system didn't find a valid key to use to activate >> https://support.microsoft.com/en-us/help/10738/windows-activation-errors

 

Just to confirm - you did perform an upgrade from Windows 7 Home Premium edition to Windows 10 (just 10, not Pro edition) ?

You didn't perform clean installation or if you did, did you enter the product key ?

Your Windows 7 was previously activated without issues ?

 

 

Please, check this HP article about Windows 10 activation issue >> http://support.hp.com/us-en/document/c04640037  and check if it wil help you. If nothing helps, contact Microsoft support or HP Support

 

>> http://support.hp.com/us-en/document/c04640037

>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

 

Let me know how it goes and keep me informed. Looking forward to your reply.

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Penbob Honor Student
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Win10 Upgrade not activating

Thanks for your prompt reply. It was my understanding that Win10 would automatically activate so I wasn't concerned that the product key on the bottom of the laptop was almost unreadable. However, when it did not, I did some guessing at what the key was and it finally did activate. Now, I'd like to know if there is a way to get a new authenticity lable for the bottom of the laptop in case I need it again. Is it possible? Again, thank you for your reply.

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Dean Dean
Dean
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Win10 Upgrade not activating

You are welcome ! I am glad it is activated now.

 

No, you cannot get new COA sticker ("authenticity lable") - these labels/stickers are obsolete now. Starting with Windows 8, then 8.1 and 10, Microsoft no longer provides such stickers with codes for OEM vendors. Instead, the codes are bundled within the BIOS.

 

With refar to your specific case - such a label/sticker is no longer needed. If you performed upgrade from legitimate Windows 7 to Windows 10 [upgrade, not clean install] and if 10 is activated now - it is activated using Digital Entitlement - new activation method. Read more about it here

>> https://support.microsoft.com/en-us/help/12440/windows-10-activation

>> http://www.winbeta.org/news/digital-entitlement-a-new-method-of-activation-in-windows-10

 

You no longer need a key for this particular machine - if it happens so that you need to reinstall Windows 10 and reimage the machine, if the hardware/computer is the same - it will automatically recognize it and activate.

 

If you are happy with Windows 10 and if it is activated, you can get Windows 10 ISO and Media creation tool from MS site just in case recovery is needed or reinstallation is needed - use them directly

 

>> https://www.microsoft.com/en-us/software-download/windows10ISO

>> http://www.thewindowsclub.com/windows-10-media-creation-tool-create-installation-media-upgrade

 

If you have further questions, please feel free to post and ask. If you consider the issue solved and if my comment helped you, please use the button below to mark it as an accepted solution. Cheers !

**** Don't hesitate to hit the THUMB-UP+ button below to say THANKS or show appreciation
**** Mark this post as an ACCEPTED SOLUTION if it helps **** Thanks !

I am not employed by HP Inc. **** I express personal opinion only. **** HP Expert **** I work in IT and cyber security
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