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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Windows 10 Won't Activate; MS Claims OEM Blocked Product Key

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HP Envy dv7
Microsoft Windows 10 (64-bit)

I recently made the jump from Windows 8.1 to Windows 10 using the update tool that installed 10 over 8. I was having some driver issues (mouse clicking on its own) and had a bunch of programs I hadn't touched in months so I opted to do a clean install of Windows 10. Following the clean install, I receive the activation error 0xC004C003 "The activation server determined the specified product key has been blocked."

 

Is there any way to activate my copy of Windows 10? MS directed me to contact the manufacturer claiming that my OEM had for whatever reason blocked my product key.

 

My computer came with a genuine version of Windows 8 preinstalled and I can provide any information, such as my serial number.

 

Thank you.

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Hi,

 

Wait 24 hours and if it doesn't activate then contact Microsoft.

 

You might need to reload W8, update to 8.1 then do a W10 in place upgrade.  Use ShowKey.vbs to extract the W10 license key. Then you should be able to do a clean installation.

HP ENVY 6055, HP Deskjet 1112
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 10 x64
Custom PC - Z390, i7-9700K, 32GB, dual 512 GB NVMe, dual 512 SSDs, 4K screen, OC'd to 5 Ghz, NVIDIA 2080TI 11GB
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I did the clean install on Tuesday, so I'm well over the 24 hours.

 

So you're saying that the solution is to install Windows 8 using my current product key, then doing the update to Windows 10. Following that with a clean installation of Windows 10 using the same product key, correct?

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Hi,

 

Please reread my previous suggestion.

 

Thanks for posting on the forum.

HP ENVY 6055, HP Deskjet 1112
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 10 x64
Custom PC - Z390, i7-9700K, 32GB, dual 512 GB NVMe, dual 512 SSDs, 4K screen, OC'd to 5 Ghz, NVIDIA 2080TI 11GB
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I decided to reinstall windows 8 to see if I could do the update process again from the beginning but the installer is saying that my product key isn't valid for that either.

 

That leads me to believe that it must've gotten changes at some point.

 

Is there any way to recover my original product key that shipped with my computer? At the very least to compare to my current product key which seems to be invalid for any copy of windows.

 

Or maybe some kind of restore disc?

EDIT: I found the page for the restore disc but I don't have $30 to spend on that at the moment. Is there any place to find just my product key?

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Hi,

 

The original Windows 8 box would contain the license key as would a confirmation email from MS.

 

The HP recovery disks are your best bet.  I always recommend that before doing upgrades to backup your data and create the external HP recovery disks.

 

 

-----------------------------

une deux trois

HP ENVY 6055, HP Deskjet 1112
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 10 x64
Custom PC - Z390, i7-9700K, 32GB, dual 512 GB NVMe, dual 512 SSDs, 4K screen, OC'd to 5 Ghz, NVIDIA 2080TI 11GB
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Well it came with windows preinstalled so I don't have a windows box or email. So I guess I'm out of luck.

 

Would the recovery disc come with my windows key? Or is it just a copy of windows where you put in your key yourself?

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Hi,

 

If your PC came preinstalled with W8 the the key would be in the BIOS (encrypted).  If some how it got corrupted or deleted then you will need the HP recovery disks.

HP ENVY 6055, HP Deskjet 1112
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 10 x64
Custom PC - Z390, i7-9700K, 32GB, dual 512 GB NVMe, dual 512 SSDs, 4K screen, OC'd to 5 Ghz, NVIDIA 2080TI 11GB
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also the recovery disc will restore your pc and no product key is need to get it running on the restored pc but if you need your product key they you need a software to retrieve it

 

here is the link which has been mentioned in the Ms Community Forum

 

https://www.magicaljellybean.com/keyfinder/

 

 

 

good luck

 

 

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Thanks Rixander, that is the program I used to get the key.

 

Dave, my computer does have a product key but when I try to activate on Windows 10, I get error "0xC004C003 The activation server determined the product key is blocked."

 

On Windows 8.1 installer, it simply says "The product key didn't work. Please check it and try again, or try a different key."

 

So I do have my product key. It just comes up as invalid on both OS. 

 

I figured this was an error on the Microsoft side but they sent me over here saying that HP had blocked my key. SO I really don't know how to proceed to activate my system.

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