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WWolfe01
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Message 151 of 264
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Windows 10 will not shut down completely? Power light stays on(official july 29th upgrade)

With continued testing the latest IME release has not solved the problem.  Power down completely is still a random occurance.

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gangadhar12
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Message 152 of 264
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Windows 10 will not shut down completely? Power light stays on(official july 29th upgrade)

you should install older version of ime which worked for your laptop in win8.1 or win 7 for ex ime 9.5xxxx. this is the only solution. i followed it and got success.   newer versions of ime is not suitable for many laptops  i  uninstalled ime 11.xxxx and restarted my pc after that i overwritten it with ime 9.xxxx and restarted .   this worked for me and many others in this forum .

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gashonie
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Message 153 of 264
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Windows 10 will not shut down completely? Power light stays on(official july 29th upgrade)

I read 15 pages, and still dont believe. IMEI is not problem, my Laptop HP have same problem and when i do all
thing from this topic, nothing. Problem is with win10, updates or RAM. When I turn off quick laptop, and then after 1 or 2
min again turn off, laptop is turning off properly. When I use laptop 5,6 hours, laptops does not shut down properly

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gashonie
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Message 154 of 264
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Windows 10 will not shut down completely? Power light stays on(official july 29th upgrade)

And when he shut down propertly, i still have IMEI 11XXX version with Windows 10. 
so, it's not problem with IMEI

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Level 8
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Message 155 of 264
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Windows 10 will not shut down completely? Power light stays on(official july 29th upgrade)

Hi Guys

Have you all tried to change the power settings for your Wireless card ??? Change the option in power management from Within Device Manager for your Wireless card and uncheck " Allow the computer to turn off this device to save power" option . This maybe stopping the machine from closing down and restarting .. This method has worked for people with similar problems in different posts .

CheckurTech
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gashonie
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Message 156 of 264
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Windows 10 will not shut down completely? Power light stays on(official july 29th upgrade)

Checkkurtech, I see that solution and dont turn off and I again turn off my laptop HP without that.
That is not answer, If I dont use hours and hours laptop shut down is ok, if not then have a problem. Focus on that 

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Level 8
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Message 157 of 264
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Windows 10 will not shut down completely? Power light stays on(official july 29th upgrade)

Hi

Well if that didn't help you may need to Focus on calling HP support in your local region and seeing if they can sort the issue out OR Microsoft OR Intel ....

CheckurTech
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gashonie
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Message 158 of 264
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Windows 10 will not shut down completely? Power light stays on(official july 29th upgrade)

man, please.. 
they can find solution HP or another organisation like GOOGLE when I stack with gmail account with 2 step verification.
Do you know how fix my problem? They dont answer on 5 mails ofc, nobody dont care this problems of customers

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Message 159 of 264
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Windows 10 will not shut down completely? Power light stays on(official july 29th upgrade)

Hi
Emails to Support is and always has been fruitless , you need to call and then you can have someone talk you through the correct steps to sort the problem out . Have you checked the power settings within Windows to check " What power buttons do" ?? Goto Settings >>System>> power & Sleep >>> Additional power settings >> choose what the power buttons do>> try and uncheck "Start Windows faster Option and see if machine will shutdown correctly . If that does not work go back to that option and re-enable "Start Windows faster " option .


CheckurTech
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gashonie
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Message 160 of 264
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Windows 10 will not shut down completely? Power light stays on(official july 29th upgrade)

I dont have now problem, and I do nothing. Can you understand me? If laptop run hours and hours, then I have problem.
If I use half hour or hour he's shut down propertly.

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