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02-20-2010 09:45 AM
I had Purchased a new HP Desktop Pentium E5300 with Vista the came with an upgrade option to Windows 7 -- Had to mail away for upgrade to windows 7-- went to www.hp.com/go/windows7upgrade -- was sent install disc and proceeded to install-- now it is asking for product key to activate that was not sent with. PC was purchased from Best Buys. Is there a way to get the product key to fix or do I need to downgrade back to Vista? Thank you
02-20-2010 07:47 PM
Thank you for your reply,, the number that is on the plastic clear sleeve is 530224-0001 does not appear to have enough didits to be a valid key
thats the part number. keep looking. its inside the case, or on a seperate piece of paper. keep looking more carefullty