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04-30-2016 11:47 AM - last edited on 04-30-2016 12:35 PM by danny-r
I suspect a hard drive failure on my old notebook (2009 vintage)
HP Pavilion dv4-1530ca
[Personal information removed]
Windows 7 - 64 bit SP1
BIOS Version/Date Insyde F.67, 29/11/2010
Memory upgrade from 4 to 8 GB (2015)
I have been through the recovery process - several times using my 4 recovery disks.
All hardware has been removed from the laptop (e.g. the mouse - memory still at 8 GB)
Each time the recovery process goes to completion and then I see Error 0xe0f00013
I have done a Google search and ended up at this HP site.
Question #1: What this error code mean?
Does it mean a hard drive failure? If so, is there a compatible hard drive that I can use to replace it. I have read of users have replaced there hard drive with a 'hybrid' drive that will not function.
Question #2: Can I recover from this error? If so how?
05-01-2016 01:57 PM
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I understand that you have attempted a recovery four times resulting in the same error message (0xe0f00013) after completing the process.
To rule out the hard drive and memory as a possible cause, please test them for hardware failures. HP Notebook PCs - Testing for Hardware Failures (Windows 7, Vista). If no issue have been found, please try this workaround from @DavidPK:
Please let me know the outcome.
To express appreciation for my post please click the “Thumbs Up Icon”. If my post resolves the issue you are experiencing, please click "Accept as Solution" to help others find what worked for you!
05-02-2016 11:49 AM
I followed your link to "HP Notebook PCs - Testing for Hardware Failures (Windows 7, Vista)" It refrences the Unified Extensible Firmware Interface (UEFI) which I have read is firmware code from a chip on your motherboard that provides extra functionality. However, my HP Pavilion is too old. I followed the BIOS update path to checkand found that I have the latest version of the BIOS.
I have run the memory test - no problems
I have run the disk test - it never completes (therefore I suspect a disk problem)
However, before I run out and buy another disk I want to understand the what the error code (Oxe0f00013) signifies.
If, for example, it was a logic board error, then I would buy another computer.
Also I read, on this forum, that 'hybrid' disks appear to be incompatible with HP's Recovery Manager. This caused me to pause.
So, I am not ready to jump off the HP site and buy another copy of Windows 7 ... just yet
05-02-2016 12:36 PM - edited 06-09-2016 10:25 AM
Thank you for the update.
I grasp that the memory test passed but the hard drive test does not complete.
Rather then buying a Windows 7 disk, did you try the workaround by@ DavidPK, if so, did you get the same error? When I checked the specification for your notebook it lists a 500GB hard drive, but does not mention it being an MSata. HP Pavilion dv4-1530ca Entertainment Notebook PC - Product Specifications Have you made any hardware changes to your system? Have you changed any partitions on the drive? You could also check the manufacturer of the drive for specific software for testing the drive. An example would be Data Lifeguard Tools for Western Digital drives?
If the issue remains, please contact HP Support with the error code for assistance. Please contact HP support at Contact HP Support
Please let me know the outcome.
06-09-2016 09:43 AM
It's now a month later.
I was disappointed that neither the HP support site nor the HP support forum could not tell me the meaning the the original Windows 7 Recovery failure code (0xe0f00013). Why give the user a code, if no one knows what the code means?
I took my computer to a local computer store and got them to install a solid state drive and reload Windows 7. As the new solid state drive was not the same size as the old failed hard drive, a two-step process was required, but it worked.
I reinstalled my applications , recovered my personal files from a backup, and everything is now working. The new solid state drive is much faster the old failed hard drive. Software provided by the solid state drive vendor also monitors the heath status of the new drive - a nice touch.
06-09-2016 10:30 AM
Thank you so much for the update!
Although I was not able to discern the exact meaning of the error code after researching, it does usually mean that there is a problem with the hard drive.
I am very glad that you are back up and running. 🙂