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Windows 7 WLAN "Identifying - No Internet Access"

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Hello,

 

I have a frustrating problem with my laptop.

 

It is a Compaq Presario CQ60 433US that originally ran Windows Vista 64 Bit, but was upgraded to Windows 7 64 Bit.

 

When I upgraded to Windows 7, the wireless card became unbearably slow (around .3 Mbps download/upload times).  I figured this was a driver issue, so I downloaded the Windows 7 driver for the card from HP and installed it.  Now, the Wireless Card (an Atheros AR5007 802.11 b/g) won't even connect to my home network. It always says: "Identifying - no internet access"

 

Every once in a blue moon, it will decide to work for 5 minutes or so, and when it does work, it's speed is around 15 Mbps -- much better. However, 99% of the time, it doesn't work, it's stuck saying "identifying - no internet access"

 

If I reinstall the Vista 64-bit driver, then it works like crap again (.3 Mbps), but at least it works.

 

Am I doomed to use my ethernet cable forever?

 

RPGillespie

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@RPGillespie wrote:

Hello,

 

I have a frustrating problem with my laptop.

 

It is a Compaq Presario CQ60 433US that originally ran Windows Vista 64 Bit, but was upgraded to Windows 7 64 Bit.

 

When I upgraded to Windows 7, the wireless card became unbearably slow (around .3 Mbps download/upload times).  I figured this was a driver issue, so I downloaded the Windows 7 driver for the card from HP and installed it.  Now, the Wireless Card (an Atheros AR5007 802.11 b/g) won't even connect to my home network. It always says: "Identifying - no internet access"

 

Every once in a blue moon, it will decide to work for 5 minutes or so, and when it does work, it's speed is around 15 Mbps -- much better. However, 99% of the time, it doesn't work, it's stuck saying "identifying - no internet access"

 

If I reinstall the Vista 64-bit driver, then it works like crap again (.3 Mbps), but at least it works.

 

Am I doomed to use my ethernet cable forever?

 

RPGillespie



Take a look for a driver at the Czech Atheros website. I have generally found working drivers there. Here is a link to the best place to look in the website for your AR5007 wireless driver.

 

Best regards,

erico

 

 




I am not an HP Employee.
Don't forget to click on Accept as Solution if my post or reply helped you resolve your issue.
You can say thanks by giving me a Kudo if my reply helped. To give a Kudo just click on the

For laptops, use the Fn+Esc keystroke while logged into Windows to find the product number

#HelpStopTheSpread
#PracticeSocialDistancing

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I saw that, and even downloaded the folder, but was unsure of how to install the drivers - I mean, there is no wizard or anything. Do you have to manually install the drivers?

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@RPGillespie wrote:

I saw that, and even downloaded the folder, but was unsure of how to install the drivers - I mean, there is no wizard or anything. Do you have to manually install the drivers?



Yes.

Just type in devmgmt.msc in the start search box and press enter.

 That will invoke the device manager. now just select network adapters (click on the triangle next to it to expand the section)  choose your wireless adapter, right click and select properties, then choose update driver software. Select Browse my Computer for software and path to where  you saved  the driver then select it to install it.

 

Best regards,

erico

 

 




I am not an HP Employee.
Don't forget to click on Accept as Solution if my post or reply helped you resolve your issue.
You can say thanks by giving me a Kudo if my reply helped. To give a Kudo just click on the

For laptops, use the Fn+Esc keystroke while logged into Windows to find the product number

#HelpStopTheSpread
#PracticeSocialDistancing

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This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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