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Honor Student
Posts: 3
Member Since: ‎11-13-2012
Message 1 of 45 (41,994 Views)
Accepted Solution

Windows 7 on dv7-7243cl.

Hi.  I just brought a dv7-7243cl.  I installed Windows 7.  But many of the devices on the laptop  such as PCI controller, Network (Lan and wi-fi) are not recognized.  Went to HP support site and there are only windows 8 drivers listed.  Does dv7-7243cl  support windows 7?  How can I get these devices to be recognized.  I cannot even content to the internet because wi-fi and lan are not recognized. 

 

Thanks in advance for any information.  I think I will return the laptop if I cannot get windows 7 installed. 

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Accepted Solution

Re: Windows 7 on dv7-7243cl.

Provost
Posts: 88,972
Member Since: ‎07-13-2010
Message 2 of 45 (41,986 Views)

Re: Windows 7 on dv7-7243cl.

Hi:

 

Go to the device manager and post the hardware ID's for the hardware needing drivers (all those with little yellow ! marks).

 

If you don't know how to find a hardware ID, please read the info at the link below.

 

http://www.devicedriverfinder.com/blog/device-drivers/how-to-check-the-hardware-id-for-a-windows-dev...

 

Paul

Honor Student
Posts: 3
Member Since: ‎11-13-2012
Message 3 of 45 (42,012 Views)

Re: Windows 7 on dv7-7243cl.

Hi,

 

Here are the HW IDs:

 

Ethernet Controller

  PCI\VEN_10EC&DEV_8168&SUBSYS_1818103C&REV_07

  PCI\VEN_10EC&DEV_8168&SUBSYS_1818103C

  PCI\VEN_10EC&DEV_8168&CC_020000

  PCI\VEN_10EC&DEV_8168&CC_0200

 

Network Controller

  PCI\VEN|8086&DEV_0887&SUBSYS_40628086&REV_C4

  PCI\VEN|8086&DEV_0887&SUBSYS_40628086

  PCI\VEN|8086&DEV_0887&CC_028000

  PCI\VEN|8086&DEV_0887&CC_0280

 

PCI Device

  PCI\VEN_10EC&DEV_5229&SUBSYS_1818103C&REV_01

  PCI\VEN_10EC&DEV_5229&SUBSYS_1818103C

  PCI\VEN_10EC&DEV_5229&CC_FF0000

  PCI\VEN_10EC&DEV_5229&CC_FF00

 

Universal Serial Bus (USB) Controller

  PCI\VEN_8086&DEV_1E31&SUBSYS_1818103C&REV_04

  PCI\VEN_8086&DEV_1E31&SUBSYS_1818103C

  PCI\VEN_8086&DEV_1E31&CC_0C0330

  PCI\VEN_8086&DEV_1E31&CC_0C03

 

Unknown device

  USB\VID_138A&PID_0018&REV_0078

  USB\VID_138A&PID_0018

 

Unknown device

  ACPI\HPQ0004

 *HPQ0004

 

Thanks.

Honor Student
Posts: 3
Member Since: ‎11-13-2012
Message 5 of 45 (41,936 Views)

Re: Windows 7 on dv7-7243cl.

Thanks.  Working now.

Provost
Posts: 88,972
Member Since: ‎07-13-2010
Message 6 of 45 (41,927 Views)

Re: Windows 7 on dv7-7243cl.

You're very welcome.

Honor Student
Posts: 2
Member Since: ‎11-21-2012
Message 7 of 45 (41,861 Views)

Re: Windows 7 on dv7-7243cl.

Your substitution for (PCI device) PCI\VEN_10EC&DEV_5229&SUBSYS_1818103C&REV_01 and (Unknown device) USB\VID_138A&PID_0018&REV_0078 don't seem to be right.  The others are good.  Any suggestions?

Provost
Posts: 88,972
Member Since: ‎07-13-2010
Message 8 of 45 (41,854 Views)

Re: Windows 7 on dv7-7243cl.

Hardware ID's are what they are. 

 

The drivers I posted should work for any PC with those ID's.

 

Accordingly, there aren't any other drivers I can suggest.

Provost
Posts: 37,851
Member Since: ‎11-12-2008
Message 9 of 45 (41,852 Views)

Re: Windows 7 on dv7-7243cl.

Try these>>

 

Realtek Card Reader:

 

http://ftp.hp.com/pub/softpaq/sp56001-56500/sp56166.exe


Validity Fingerprint Sensor Driver:


http://ftp.hp.com/pub/softpaq/sp56001-5650

0/sp56403.exe


HP SimplePass works with fingerprint driver:


http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58540.exe

 

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Honor Student
Posts: 2
Member Since: ‎12-07-2012
Message 10 of 45 (41,631 Views)

Re: Windows 7 on dv7-7243cl.

I will be doing the same thing as soon as my Windows 7 disc arrives.    I tried using windows 8, but so much of my software and hardware is not working that I decided it would be cheaper to load on windows 7 pro.

Thank you for providing all of these driver links.

My only concern now is that I will not have any CD authoring/buring software.

Do you think the Power DVD for windows 8 will install on the laptop after Windows 7 is installed?

If not, what other option could I try?

 

Thank you for your help!

 

Jim

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