Note on archived topics.
06-02-2016 08:00 AM
I have an Envy notebook model 15-K081nr with Windows 8.1. I created my recovery media on a new Sandisk USB drive (16GB). 1TB Hard drive is now producing errors in Windows warning of imminent failure. So I bought a 1TB SSD by Samsung and attempted to recover to it. It fails during the 3rd step (restoring) about 30% in - 3 times in a row now.
The recovery discs are no longer sold by HP and I can't get any Microsoft Windows 8.1 images to work and recognize the UEFI stored product key for OEM. HELP! I really really really need this laptop for work right now. I'm using the "failing" hard drive right now because it's all I've got to work with.
06-02-2016 08:11 AM
HP ENVY 15-k081nr Notebook PC (ENERGY STAR)
DVD - Windows 8.1 64b Recovery Kit
System Recovery Kit for Consumer Notebook (3 Discs)
06-02-2016 09:04 AM
Before I accept this is as a solution - I have to say the link you provided is a page that would not come up for me in the past few days after trying 3 or 4 times on both this computer and my phone. It provided a blank / no results HP page every time I would attempt to order the media. So - whatever somebody did to change that - coincidentally or intentionally - thanks! And thanks REO for demonstrating that it now works.
One other thing - if my very HP notebook created recovery media that failed (flash drive is good through and through), and HP only allows me to create ONE - should I HAVE to pay for these discs? Honestly - for all I know I had a bad HDD from the get-go and that's it created faulty recovery media. I did everything right (including another full data backup soon after the error started) and I'm still paying for it.
I even tried the Seagate/Samsung firmware update from HP's site - which wouldn't take - even after I turned off Secure Boot as instructed. This update was supposed to potentially fix false positives on the SMART failure front.
I guess I'm asking for an opinion that nobody would want to post if they agreed with me anyway.