I'm pretty new to all this and not massively technical minded. Just bought a HP Spectre x360 and having no end of issues with it from WIFI dropping, bluetooth not working (both of which I see is ongoing HP issues) and Windows hello saying it's not available on this device. The laptop is brand new and I cannot understand why it's not enabled. Can someone please help?
Huge thanks in advance as really starting to get frustrated with this very expensive purchase which is causing grief!
Hi - thanks for your reply. Having issues as bought from a reseller and they are telling me to go direct to who they bought from. On HP login, it keeps telling me I don't have valid warranty. Let's just say it hasn't been a pleasant experience so far with the laptop!! Love the design, look and feel but sadly I think your suggestion of getting something else may be best option!
Checked the link and unfortunately, it doesn't say what to do if your computer is telling you that you "windows hello isn't available on this device" which mine does. From all reports, it should be available...
Still have no access to Windows Hello, bluetooth and wifi don't work together.
Apparently as I bought the laptop through a company who bought from Currys, I do not get a warranty (as proven on here as HP say I don't have warranty). So £1500 spent on a worthless POS which doesn't work, I'm not getting any help from HP for and is basically the biggest mistake.
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