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Honor Student
Posts: 2
Member Since: ‎01-04-2009
Message 1 of 2 (6,346 Views)

Windows Update: Dreaded Error 80073712

Have not been able to do windows update for the past 3 months. The Error 80074712 always appears.

 

Only the Windows Defender update is performed. 

 

Running  HP Pavilion  dv6500 notebool with 4 GB Ram.

 

Any ideas? 

0
Regents Professor
Posts: 4,308
Member Since: ‎11-19-2008
Message 2 of 2 (6,341 Views)

Re: Windows Update: Dreaded Error 80073712

1st - Make sure your system's date and time settings are correct.

2nd - Disable your firewall and anti-virus applications.
3rd - Follow the instructions below, if this doesn't work - use the link at the bottom for more tips.

 

 

Method 10: Empty the software distribution folder

  1. Click Start, click Run, type services.msc, and then click OK.

    Note:
    On a Windows Vista-based computer, click Start, type services.msc in the Start Search box, right-click services.msc, and then click Run as administrator.
  2. In the Services (Local) pane, right-click Automatic Updates, and then click Stop.
  3. Minimize the Services (local) window.
  4. Select all the contents of the Windows distribution folder, and then delete them.

    Note: By default, the Windows distribution folder is located in the C:\Windows\SoftwareDistribution folder.
  5. Make sure that the Windows distribution folder is empty, and then maximize the Services (local) window.
  6. In the Services (Local) pane, right-click Automatic Updates, and then click Start.
  7. Restart the computer, and then run Windows Update again.

If none of the above resolved your issue, go here: http://support.microsoft.com/kb/822798

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