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Frisky88 Student
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Windows software not real

Windows
Microsoft Windows 7 (64-bit)

We have done nothing to computer except remove virus, now we are getting the message all the time

that the Windows is not a legal version.  What happened and how do I fix it?

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HP Recommended

Windows software not real

Hi @Frisky88,

 

Welcome to HP Forums! I have read your post and wanted to help.

 

I understand that after removing the virus, the Windows gave message of "the Windows is not a legal version".

 

You may need a system recovery. What is the product number of your laptop?

HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number?

 

You may review this document for system recovery:

HP PCs - Performing an HP system recovery (Windows 7)

 

Looking forward to your reply!

SDJL
I work on behalf of HP


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