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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-22-2017 10:13 AM

HP Recommended
Product: HP ENVY 15t-j100 Quad Edition
Operating System: Microsoft Windows 7 (64-bit)

I already installed the "MediaTek (Ralink) 802.11 b/g/n Wireless LAN Adapter Driver" from the hp site.

Only the LAN cable is working the Wireless is not working.

 

Am using windows 7 ultimate edition 64-bit

Product nameCapture.PNG  ENVY 15t-j100 Quad Edition 

3 REPLIES 3

‎03-22-2017 10:16 AM - edited ‎03-22-2017 10:18 AM

HP Recommended

Hi:

 

Please post the hardware ID's for the unknown devices and the Network Controller.

 

Use this guide for how to find the hardware ID.

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

You need these drivers for the USB and PCI Simple Comms Controllers...

 

This package provides the Intel USB 3.0 Host Controller Driver forthe supported notebook models and operating systems. The driverenables USB 3.0 devices.

 

http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64965.exe

 

This package provides the Intel Management Engine Interface (MEI)Driver for the supported notebook models and operating systems. TheIntel Management Engine Interface enables communication between thehost operating system and the Intel Management Engine firmware.

 

http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64961.exe

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‎03-22-2017 10:19 AM - edited ‎03-22-2017 10:21 AM

HP Recommended

Hi 

 

Try for wireless

 http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64950.exe

 

or 

 

http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64996.exe

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

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‎03-22-2017 10:22 AM

HP Recommended

you may also need the chipset driver

 

http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64959.exe

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

Was this reply helpful? Yes No
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