cancel

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
aleghio Top Student
Top Student
5 3 0 0
Message 1 of 2
122
Flag Post
HP Recommended

Withdrawal battery

Hi, the battery of my hp envy dv6 needs to be change because it is part of the recall program.

How do I send it in order to change this?

0 Kudos
1 REPLY 1
Provost Provost
Provost
76,859 76,272 9,351 20,213
Message 2 of 2
111
Flag Post
HP Recommended

Withdrawal battery

Hi,

 

Please read the fokkowing instructions

 

   https://h30686.www3.hp.com/?lang=en-US#tab=id3

 

Please veryfy it (from above link) and HP will send you one

 

   Do I need to return my recalled battery before I can receive a replacement battery? Do I need to re...

 

No. HP will send you a free replacement battery for each verified, affected battery validated on the HP Battery Recall website. Refer to the instructions included with the new battery for information on what to do with the recalled battery.

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation