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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-10-2017 01:44 PM

HP Recommended
Product: Example: Pavilion dv7
Operating System: Microsoft Windows 10 (64-bit)

I am using an HP Pavilion dv7 Notebook PC; originally with Windows 7 installed.  Since upgrading to Windows 10, the computer will not boot subsequent to Windows 10 updates.  I have found some awkward work arounds, but I think it should boot cleanly after an OS update with no intervention by me.  Is there a fix available for this?

1 REPLY 1

‎05-12-2017 02:53 PM

HP Recommended

Hey there! @Novahutch, Thanks for stopping by HP forums!

 

I understand your laptop does not reboot after windows 10 update.

 

Don't worry I'd like to help you out.

 

Did you make any software or hardware changes on your PC?

 

Please provide the product number of your PC to assist you better.

 

Try updating BIOS and other drivers on your PC to the latest version using HP support assistant and check if it helps.

 

Refer this article to know how to use HP support assistant.

 

If the issue still persists try performing a system restore on your PC.

 

Refer this article to know how to perform a system restore on your PC.

 

 

 

Let me know if this works!

Have a pleasant day ahead! 🙂

 

 

A4Apollo
I am an HP Employee

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