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Youngjon1991
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Your account had been disabled please see system admin?

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HP stream 11
Microsoft Windows 10 (32-bit)
I bought a computer off amazon. Upon arrival I turned it on and it went to a screen saying default user0. Your account had been disabled please see your system administrator. I can't put in a password because I never set one.
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DavidPK
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HP Recommended

Hi,

 

If this is a brand new machine, my best advice would be to return it and get a replacement.

 

If the machine has been previously used, you could try running a Factory Reset and then set the account up again.  See the sub-heading 'Recovery when Windows 10 does not start correctly' on the following link.

 

http://support.hp.com/us-en/product/HP-Stream-11-r000-Notebook-PC/8499339/model/8942287/document/c04...

 

Regards,

 

DP-K

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