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Intern
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ZBook Studio G3 with Thunderbolt 3 Dock and wireless keyboard -> keypresses are lost

ZBook Studio G3
Microsoft Windows 10 (64-bit)

I have a Zbook Studio G3 with a Thunderbolt 3 Dock. To the dock I have the receiver to a Microsoft Sculpt wireless keyboard connected.

 

Often when I have not used the keyboard for a while the first keypress gets lost.

 

 

If I connect the receiver to the computer I do _not_ get the error. There must be some error with the dock!

 

Yes! I have the latest BIOS 1.15, drivers and thunderbolt firmware installed. I think this problem was mentioned somewhere in the very long TB3-thread that somehow got closed.

 

Has this problem solved for anyone? How? It is very annoying!

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cdmcmillon Student
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HP Recommended

ZBook Studio G3 with Thunderbolt 3 Dock and wireless keyboard -> keypresses are lost

Same issue here, It is now May, I have the latest bio update and my keyboard and mouse still don't work if I plub the USB reciever into the Dock, I have to leave it plugged into the PC direcly, very annoying.

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