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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-14-2017 09:05 PM

HP Recommended
Product: pavilion dm1 2100z
Operating System: Microsoft Windows 7 (32-bit)

I bought an older pavilion dm1 2100z missing the win 7 hard drive.  can i buy the correct size sata hard drive from ebay with windows 7 preinstalled from any hp laptop or do i have to buy reinstall disk from hp?

3 REPLIES 3

‎04-15-2017 02:11 AM

HP Recommended
Hi,


Your laptop is Configure to order (CTO) machine

https://support.hp.com/us-en/product/hp-pavilion-dm1-2100-entertainment-notebook-pc-series/4247653/m...

Are you able to clearly read all 25 characters of product activation key of Windows 7 in the COA sticker on the back of this laptop that I assume came pre installed with Windows 7 from factory.


Regards

Visruth
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‎04-17-2017 04:45 PM

HP Recommended

i can read all 25 characters on win 7 coa on back of laptop

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‎04-17-2017 04:50 PM

HP Recommended


In that case, follow Paul Tikkanen's suggestion given in this thread to clean install Windows 7: https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/want-windows-7-back/td-p/592555...

Get the exact same edition for which activation code is printed in COA sticker

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