Note on archived topics.
11-28-2016 03:23 AM
beats audio has been erased from my computer and i dont know how to reinstall it
11-28-2016 03:34 AM
Download the IDT Audio installer on the link below and save it to your Downloads folder.
When done, hold down the Windows key and press R
Into the Run window, type devmgmt.msc and hit enter.
In Device Manager, expand Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall and restart.
When windows has reloaded, open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, restart the notebook and let windows fully load.
Hope this helps, for any further queries reply to the post and feel free to join us again
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I am not an HP Employee
11-28-2016 02:40 PM
okay so i did everything as instructed and it did not re download the beats audio EQ but i have actually ran into another problem. last night i did a windows 10 system reset and now my speakers are significantly lower than before.