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Top Student
Posts: 6
Member Since: ‎09-09-2016
Message 1 of 9 (282 Views)

bios admin password

Product Name: pavilion g6
Operating System: Microsoft Windows 10 (64-bit)
I need the bios password (THAT SHOULDN'T EVEN BE SET!) system disabled after 3 attempts, 51499148. Absolute disgrace that HP have resorted to these tactics to get people to register their product and bump page hit statistics!
0 Kudos
Provost
Posts: 19,255
Member Since: ‎07-18-2011
Message 2 of 9 (279 Views)

Re: bios admin password

@annoyedasfu

 

Enter   44591188

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****

Microsoft Registered Refurbisher and Registered Microsoft Partner
Top Student
Posts: 6
Member Since: ‎09-09-2016
Message 3 of 9 (274 Views)

Re: bios admin password

Imagine peoples frustration when attempting repairs (without a laptop) when HP are holding their systems to ransome, requiring registration online to recover the administrative password for their own systems. It's a disgrace, A DISGRACE I TELL YOU!
However thanks for the prompt and correct response, credit where credit is due.
Top Student
Posts: 6
Member Since: ‎09-09-2016
Message 4 of 9 (251 Views)

Re: bios admin password

Right, tried the automated repair and it threw out error code 0xc0000185, short DST failed on the hard drive.
I don't have a repair/restore disk. From what a can gather from the interweb this is some HP "feature" for failing hard drives that stops them booting?
Where can I get a windows iso/boot repair iso for it?
Provost
Posts: 19,255
Member Since: ‎07-18-2011
Message 5 of 9 (241 Views)

Re: bios admin password

@annoyedasfu

 

To better help you we would need the exact model number or product number of your laptop/desktop???

 

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00033108

 

REO

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****

Microsoft Registered Refurbisher and Registered Microsoft Partner
Top Student
Posts: 6
Member Since: ‎09-09-2016
Message 6 of 9 (235 Views)

Re: bios admin password

Got the product id: C4M16EA#ABV
Failure id: RLM45X-69D87V-MFPX1F-60W303
It's a pavilion g6, the hard drive is an ATA Hitachi HTS541612J9SA00
Was windows 8, upgraded to windows 10
Top Student
Posts: 6
Member Since: ‎09-09-2016
Message 7 of 9 (215 Views)

Re: bios admin password

The exact model is G6-2241sa
Provost
Posts: 19,255
Member Since: ‎07-18-2011
Message 8 of 9 (212 Views)

Re: bios admin password

@annoyedasfu

 

You may still be able to get a Recovery Kit.

 

https://www.best2serve.com/page/rcd_search?utm_source=HP-Customer-Care&utm_medium=referral&utm_campa...

 

REO

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****

Microsoft Registered Refurbisher and Registered Microsoft Partner
Top Student
Posts: 6
Member Since: ‎09-09-2016
Message 9 of 9 (209 Views)

Re: bios admin password

From £37.38?! Is that the best advice that the best support can come up with?! Thanks for the attempt (THAT ONE GUY) I'm reporting this to trading standards, formatting the drive and putting Linux on. Will NEVER buy HP again, TOTAL con merchants. *waves d!ck at HP and leaves*
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation