I came across your post about resetting BIOS password. I want to help. I found the following information:
HP does not capture or retain any BIOS password data, so HP cannot recover your local BIOS or power-on password.
Notebooks, Desktop all-in-ones and tablets - HP can remove BIOS and power on passwords via a service of the computer. You can contact HP Support to set this up. Options vary depending on location and warranty status (Service fee may apply).
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Let me know if you need further assistance.
SDJL I work on behalf of HP
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