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TLMiller Honor Student
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bios upgrade

14-an013nr
Microsoft Windows 10 (64-bit)

I'm trying to upgrade my Bios on my laptop.  Currently have F.08, trying to install F.10.  Have downloaded the update file on 3 different computers, via normal download and via HP Support Center, but keep coming into the same problem.  Upon getting to the screen to choose what I want to do, all 3 options are greyed out along with the "next" option, so I cannot upgrade the bios (expected when on other systems), but I also cannot copy the bios file nor create a bootable flash image (which is what I want to do).  Is there any way to actually get the updated Bios to work?

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