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Dp4 Tutor
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HP Pavilion x2 - 10-j033tu
Microsoft Windows 10 (32-bit)

i lost my bluetooth after upgrading windows , Plz help

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Hi there @Dp4

 

Thank you for visiting the HP Support Forums and Welcome! This is a great site to get answers and ask questions. I have looked into the issue you are having with Bluetooth and came across some documents that may help you resolve the Bluetooth issue. 

 

The first document I found is called Using Bluetooth Devices. This document may be helpful because it walks you through connecting devices.

 

The second document I found is called Understanding and troubleshooting Bluetooth wireless technology. This document has other helpful information about drivers, making sure everything is bluetooth enabled, fixing bluetooth problems, etc.

 

Have you tried in the Device Manager to update the driver that is currently installed? In the device manager try selecting find new hardware. 

 

Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system that need updating for Windows 10.

 

Here is a link from Microsoft called Connect to Bluetooth Devices

 

Please following the troubleshooting provided and re-post with the results. 

 

Have a great day! 🙂

EmeraldAvenger
I work on behalf of HP


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Dp4 Tutor
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one years gone but solution not found my wifi and bluetooth not work and not shown in device manager after updating windows 10

 

 

This device cannot start. (Code 10)

{Drive Not Ready}
The drive is not ready for use; its door may be open. Please check drive %hs and make sure that a disk is inserted and that the drive door is closed.


@Dp4 wrote:

i lost my bluetooth after upgrading windows , Plz help




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