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JackFrost2 Honor Student
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hp 15 D090NR laptop
Microsoft Windows 7 (64-bit)

Laptop under warranty, including accidental damage, until spring, 2016.  Sent it for repairs...blotches on screen and keyboard failure 4 days ago.  Received it back today, july 10, w/ a note claiming device contains "biohardous material" and cannot ever be repaired by HP due to health danger to support techs.  What the hell sort of biohazard can a computer contain?  I'm elderly, live alone, keep the device on a table by itself.  There is no radioactivity within hundreds of miles of here.  I have NO health issues which would constitute a biohazard: early cataract, mild depression, occasional insomnia, high blood pressure.  

 

What constitutes a biohazard so dangerous that a tech's health might be endangered?  I'm on a fixed income and cannot afford another computer.  I am at a total loss.  Is this some scam to avoid honoring a warranty on a not-too-popular device?  Please advise.  Thanks!

 

 

 

 

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