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Jacques38 Top Student
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cannot connect to net via WIFI

HP Notebook 14-ac107nf
Microsoft Windows 10 (64-bit)

Impossible to connect to net via WIFI.  Box is working as I can connect my other devices via WIFI

 

The logo wifi on the right bottom appears wityh a red cross. when clich right: "No net work available..."

 

 

I made diagnostic of the WIFI driver: All is normal...

 

What should I do next?

Thanks

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HP Support Agent
HP Support Agent
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HP Recommended

cannot connect to net via WIFI

Hi @Jacques38,

 

Thank you for visiting the HP Forums!  You have come to the right place to ask questions, find solutions and get help from others in the community!

 

I see that you are not able to connect to the Wireless on HP 14-ac107nf Notebook.  Here is an excellent troubleshooting tool.

 

First, try resetting the router. Unplug the router and wait 30 seconds before plugging it back in to make sure it fully resets.

 

Please let me know how this goes. 

 

To show appreciation for my efforts kindly click the Thumbs Up below.

 

Thanks. 

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.


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