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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-06-2017 11:34 PM

HP Recommended
Product: zbook 15u g2
Operating System: Microsoft Windows 10 (64-bit)

hi,

 

my laptop came stock with windows 7 64 bit professional in one of the partition, and also DVD.

and currently it's being upgraded to windows 10 64 bit.

 

i suspect due to the upgrade, the performance is really slow as it's meant for work.

 

are there anyway that i can get hold of how to restore it to windows 10 64 bit factory setup DVD?

3 REPLIES 3

‎03-07-2017 12:34 AM

HP Recommended

What exactly do you mean by the following statement?

"are there anyway that i can get hold of how to restore it to windows 10 64 bit factory setup DVD"

 

Once the upgrade is complete and you go online, the OS is activated and will remain so with an activation linked to your Microsoft account.

 

You can download the media creation tool from Microsoft and perform a clean install.

Follow th tutorial located at the following web page.

http://www.thewindowsclub.com/windows-10-media-creation-tool-create-installation-media-upgrade

 

Windows drivers for your notebook are available from the following HP web page. Have you verified that the drivers are installed? Check in the Device Manager.

http://support.hp.com/us-en/drivers/selfservice/hp-zbook-15u-g2-mobile-workstation/7152802

 

 


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎03-07-2017 01:30 AM

HP Recommended

what i mean was anywhere i can download the windows 10 restore DVD ? for my particular laptop model instead of using windows 7 restore DVD then upgrading it to windows 10 over the internet.

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‎03-07-2017 02:49 AM

HP Recommended

No. Unfortunately, there isn't one available.

 

You have two cost-free options since the originally installed OS was Windows 7.

 

1) Reinstall Windows 10 after upgrading or reinstall Windows 7.

 

2) Install a variant of Linux.

 

 


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
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