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anthonykwambini Student
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compaq presario CQ57 cannot start tells me to press control, alter and delete but it doesnt respond

compaq presario CQ57
Microsoft Windows 10 (64-bit)

compaq presario CQ57 cannot start tells me to press control, alter and delete but it doesnt respond

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compaq presario CQ57 cannot start tells me to press control, alter and delete but it doesnt respond

Hi @anthonykwambini,

I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with logging into your computer. I will be glad to help you.

 

Please post the full product number of your computer. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?

 

Please look at the document for Computer Does Not Start (Windows 10).

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! :)

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
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