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Student
Posts: 1
Member Since: ‎12-02-2009
Message 1 of 2 (6,783 Views)

compaq presario cq60 reinstall windows vista

Hi,

 

I've tried searching for similiar threads & googling without finding the info.

 

A friend of mine has a Compaq presario cq60. The computer has now started to bluescreen, and before shipping it of to service we thought we'd try and reinstall windows.. 

 

I assume this is doable, as he probably got some oem license of windows vista when he bought the computer (about a year ago). Did this come on a cd or as a partition on the hard drive? The more info the better! Smiley Happy 

 

I have no access to his computer as I'm just helping him over the phone.

 

Any help is appreciated. 

 

Cheers 

0
Master's Graduate
Posts: 385
Member Since: ‎10-23-2009
Message 2 of 2 (6,762 Views)

Re: compaq presario cq60 reinstall windows vista

[ Edited ]

if this PC comes with Pre-loaded Vista & this is your first time to recover Vista you can follow this method to recover to factore installed Vista...

 

--> http://support.hp.com/us-en/document/c01525598

 

look at bottom for "Using the Recovery Manager"

 

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