Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Honor Student
Posts: 4
Member Since: ‎02-08-2009
Message 1 of 10 (14,204 Views)

compaq webcam not working

I've tried to install the latest driver from the compaq website

but still, It does not work...

 

I also tried to contact hp support representative, he had

a lot of recommendations and applied it to my notebook

unfortunately, it has no effect.

 

please suggest some solutions... thanks in advance.

0 Kudos
Teacher
Posts: 81
Member Since: ‎02-01-2009
Message 2 of 10 (14,196 Views)

Re: compaq webcam not working

You should provide more info about your computer otherwise is hard to help you. What model is it? OS  WinXP, Vista ... ?????
Honor Student
Posts: 4
Member Since: ‎02-08-2009
Message 3 of 10 (14,187 Views)

Re: compaq webcam not working

I've provided everything including the s/n; p/n

I'm using Vista with service pack 1

32 bit os

model: compaq presario v3770TU

 

I'm also looking for a driver in the Compaq website but

I can't find any for the internal webcam

 

please advise if you have idea, thanks

Provost
Posts: 41,912
Member Since: ‎01-07-2009
Message 4 of 10 (14,198 Views)

Re: compaq webcam not working

[ Edited ]

Try this support webpage for your laptop. Take a look in the software solutions section for the Cyberlink YouCam software. That could be what you are looking

 

for. Also run the HP Software update and HP critical updates for Windows Vista.

 

BTW you didn't state which version of Vista you have installed. There are many flavors.  :smileywink:

Message Edited by erico on 02-08-2009 10:19 AM
If I was able to help you or guide you on your way to resolve your issue, you can click on the purple Thumbs up + icon to say thanks.

If your problem is solved , please click the Accepted Solution button

I am not an HP Employee, I am a volunteer posting here on my own time
Honor Student
Posts: 4
Member Since: ‎02-08-2009
Message 5 of 10 (14,151 Views)

Re: compaq webcam not working

thanks bro, but I can't find a driver for the webcam

 

my system is running on vista home premium sp1

32bit os

Provost
Posts: 41,912
Member Since: ‎01-07-2009
Message 6 of 10 (14,147 Views)

Re: compaq webcam not working

[ Edited ]
Have you read this HP documentation on setting up the webcam? Here is a related document on the subject.
Message Edited by erico on 02-09-2009 03:04 AM
If I was able to help you or guide you on your way to resolve your issue, you can click on the purple Thumbs up + icon to say thanks.

If your problem is solved , please click the Accepted Solution button

I am not an HP Employee, I am a volunteer posting here on my own time
Honor Student
Posts: 4
Member Since: ‎02-08-2009
Message 7 of 10 (14,115 Views)

Re: compaq webcam not working

yes, I read it. support representative lastnight gave me a site in hp

and downloaded the driver but still it does not work, I will just bring

this notebook to the seller.

 

Thank you for the info

Provost
Posts: 41,912
Member Since: ‎01-07-2009
Message 8 of 10 (14,105 Views)

Re: compaq webcam not working

You are welcome. Why not just do an HP system Restore to OEM configuration?
If I was able to help you or guide you on your way to resolve your issue, you can click on the purple Thumbs up + icon to say thanks.

If your problem is solved , please click the Accepted Solution button

I am not an HP Employee, I am a volunteer posting here on my own time
Student
Posts: 1
Member Since: ‎09-10-2012
Message 9 of 10 (4,118 Views)

Re: compaq webcam not working

hi,

 

I am using compaq presario cq40 loptop. i am facing problem with my webcam. when i am trying to instal the webacm software an error massage was showing that no webcam device found.

here am using windows7 ultimate 32 bit OS. Please advise on this issue..

 

thank you.

 

Regards,

Krishna

Regents Professor
Posts: 4,677
Member Since: ‎12-15-2011
Message 10 of 10 (2,337 Views)

Re: compaq webcam not working

27111965,

 

Please reply with details of your issue, and include your product number and your operating system, if you would like assistance.

 

Thanks,

 

 

Signature
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation