11-04-2015 04:31 AM
SIR i bought my hp Pavilion ab032tx laptop 3 months ago.The Laptop shows an unexpected error on Blue screen and telling for restart automatically due an error driver_irql_not_less_or_equal (rtwlane.sys).I bought the hp Pavilion
Laptop due to their best quality and performance.Please help me what to do now immediately because i required the laptop every time with me for my work.So help me as soon as possible.
11-05-2015 09:59 AM - last edited on 03-15-2017 03:24 PM by OscarFuentes
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!
I understand that you are having an issue with a blue screen error message. I will be happy to assist you with this!
It seems like you are having an issue with the Realtek Driver. First, try checking for updated drivers using the HP Support Assistant, and let me know how it goes.
Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution" , this will help others easily find the information they may be looking for. Also, clicking the Thumbs up below is a great way to say thanks!
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12-17-2015 02:18 PM
AnkitDhall, you have the same network driver as me Realtek RTL8723BE (I checked your drivers page) this driver is behind this no matter what version you have. I amusing the very latest one and get that exact BSOD happening for weeks even a factory reset or clean install won't help. So I decided to go back to Curry's&PCWORLD to either repair or change the laptop since I have warranty. There are other forums I read that the unit is only 3 months old! and this happpens mines is 9months around that. So I reccomend you too get a usb adapter or if have warranty give it back to HP or wherever you brought it from.
Very dissapointed to HP or Realtek , whoever fault it is
01-14-2016 01:18 PM
I am experiencing the same problem, as of last week, on my newest HP Pavillion laptop. The only updates added to this PC are the routine Windows Updates to 8.1 and the HP updates. Why can't HP correct this problem in a monthly update to Pavillion users? The HP answer here is inadequate!!! Please provide a real solution rather than glib and cursory replies!
The blue screen and recovery are now daily occurences over the last week!
01-21-2016 06:52 PM
I have this problem for more than 6 months ago and they have been unable to do anything,, for whatever reason I get blue screen hp,, call and tell me that is not manufacturing problem but I see that many of us have this same problem and they do not send you anything just to what we already know in this control panel,, hp problem is yours and you need help to solve some,, creating program to solve this and not sending us to control panel,,im very mad with that