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Level 1
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Message 11 of 12
330
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HP Recommended

dv6-2066dx system board replaced

I spoke with my case manager today and nothing has changed. There is nothing case escalations can do for me.

 

In my opinion the HP Parts Store is at fault. I could have provided all the information the HP Parts Store would have needed to program the system board before it was shipped. However, when I placed my order via internet the information was not requested nor was I instructed to call anyone with that information.

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Level 9
3,551 3,395 279 525
Message 12 of 12
315
Flag Post
HP Recommended

dv6-2066dx system board replaced

I'm not ready to give up, let me see what else I can do.

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