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10-25-2014 10:41 AM
my dv6 laptop sound stops working after replace fan, please help. Downloaded and installed new IDT driver but still nothing. please advice.
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10-25-2014 10:48 AM - last edited on 03-08-2017 05:53 PM by OscarFuentes
Please provide the Product Number of your Notebook. (Do not post the serial number due to security reasons)
Also try running HP Support Assistant and check for any pending updates.
10-26-2014 03:21 AM - last edited on 03-08-2017 05:54 PM by OscarFuentes
Seems to be a problem with the speakers as the sound card is fine... Did you check with a headphone? Check if you can hear through a earphone. maybe the speaker cable is not connected properly when fan was replaced.
You can try the steps from this link and check. Also perform a BIOS update if it is not yet updated..
If a problem continues then as a last step try performing a recovery.
If the Fan was replaced by HP then contact tech support again to get the sound problem fixed or if you have replaced the fan yourself then reassemble and check the cable connections inside.
10-26-2014 08:18 AM
Here is the user manual for your model. It has instructions to replace all parts for your notebook. It should help..
Here is another one for Videos.. You can search for similar models to see video instructions from this link: