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mahmoudlibya Student
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HP Recommended

dvd drive is not shown in device manager but show in bios

energy star model:F9F78EA
Microsoft Windows 8.1 (64-bit)

I have hp laptop model:F9F78EA.

 recently i can't see my dvd drive in my computer or in device manager, but still show in bios.

i tried the registry fix but no luck.

 

can any one help me.

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HP Recommended

dvd drive is not shown in device manager but show in bios

For future knowledge, you own an HP 15-d002se Notebook.  That is the best way to identify it in the forum.

 

Have you installed the CyberLink media software and drivers?

They are available in the software-media section at the following link.

http://support.hp.com/us-en/drivers/selfservice/HP-15-Notebook-PC-series/6529963/model/6822794

 

If you really want to say thanks, click on the Thumbs up icon .
If your problem is solved or question answered by my post, please click the Accepted Solution button in that post.

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