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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
elitebook 8440p
Microsoft Windows 7 (32-bit)

I purchased a pre owned notebook, elitebook 8440p, when I tried to enter BIOS it asked me for a password.

I cannot find it and I do not know how to reset it

2 REPLIES 2
HP Recommended
Dear Customer,

Welcome and Thank you for posting your query on HP Support Forum

This is to inform you that all HP Business Notebooks such as HP Probooks, HP ZBooks, HP Elitebooks or HP Compaq have more stringent security than consumer models infact they don't produce 'halt codes', the password cannot be derived from the Serial Number and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

Please have a look at this link.
http://tinyurl.com/nxcsps6

Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.


Hope this helps, for any further queries reply to the post and feel free to join us again

**Click the KUDOS star on left to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP
I am an HP Employee
HP Recommended

Dios.

 

Contact HP.

 

  http://welcome.hp.com/country/w1/en/contact_us.html

 

Or download these files.

 

 https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-kfX4AVH8oTCbsOM4X9a?dl=0

 

Insert clean USB flash drive.

 

Then run USB Image tool.

 

Choose the flash drive then click on RESTORE.

 

After restore remove flash drive.

 

Insert  flash drive into locked laptop and boot.”If HDD is installed remove before booting.”

 

At C:\OUTPUT   type CD..   “Then hit enter”

 

Then type HPBR    “Then hit enter”

 

Select   “FIRST RUN”

 

Then select model.

 

After reboot repeat same above but this  time  SELECT “SECOND RUN”

 

Some instructions here.

 

http://mazzifsoftware.blogspot.com/2014/01/hp-bios​​-unlock-for-dos.html

 

More here.

 

http://forums.mydigitallife.info/threads/49497-HP-​​Probook-Elitebook-BIOS-Password-Reset-Utility

 

REO

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

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