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Honor Student
Posts: 2
Member Since: ‎08-30-2016
Message 1 of 2 (91 Views)

envy 17 broken left hinge

Product Name: hp envy 17
Operating System: Microsoft Windows 10 (32-bit)

Same issue as the hundreds of other posts on Hp (hinge problem?) Laptops. Who can I contact to get a quote for and arrange repair.

I'm disappointed that I had to search hp support to get information about this,  and have never been contacted about it first.



0 Kudos
Posts: 10,015
Member Since: ‎09-30-2014
Message 2 of 2 (88 Views)

Re: envy 17 broken left hinge


  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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