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yssgrrl1 Top Student
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envy m7-j010dx hard drive died. i installed new hard drive and it has now died, thats twice now

Envy TouchSmart m7-j010dx
Microsoft Windows 10 (64-bit)

envy m7-j010dx hard drive died. i installed new hard drive and it suddenly went into some kind of failure & windows 10 keeps trying to boot then goes into automatic repair and fails and the cycle starts over.

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envy m7-j010dx hard drive died. i installed new hard drive and it has now died, thats twice now

Hey@yssgrrl1,

 

Thanks for reaching out to HP Support Forums. One stop for all solutions about your HP product.

To have the best experience on HP forum, visit our HP Forums Guide to know more.

 

I was going through your post and would like to help you.

 

Boot issues on the PC. Is that, Correct?

 

I recommend you to go through the link below and perform the diagnostics and check if it finds any issues on any other components along with the hard drive.

 

http://hp.care/2iEyghK

 

Hope this will help you finds the solution. Please share more to serve you.

 

Resolv_S

 

Glad to help you. I work for HP

Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.


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Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

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envy m7-j010dx hard drive died. i installed new hard drive and it has now died, thats twice now

Based on the HP ENVY TouchSmart m7-j010dx Notebook PC Product Specifications, this model shipped with Windows 8 (64-bit). I assume you upgraded to Windows 10 when it came out. How did the new replacement hard drive get an OS on it??? New hard drives do not come with an OS and it would have required you to use either your HP Recovery Media (Windows 😎 or Microsoft installation media (Windows 10). Please provide us with more information so we can better help you with your issue.

 

If you have any further questions, please don't hesitate to ask.

 

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yssgrrl1 Top Student
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envy m7-j010dx hard drive died. i installed new hard drive and it has now died, thats twice now

i purchased a recovery disk for the original system and then windows 10 nagged me to upgrade again, so i thought it may be ok to do so...but now i wish i had just kept the 8.1 because i am wondering if 10 is doing something weird. i am not entirely sure that the drive is actually dead because it keeps going into an auto-recovery then fails.

 

i may just give up and buy a macintosh.

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yssgrrl1 Top Student
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envy m7-j010dx hard drive died. i installed new hard drive and it has now died, thats twice now

Answer your question, i tried the HP recovery disks, and i have bootable win 7 and 8, but NOTHING is working. the new drive can't be accessed (it has no system) but each time i turn it on, with a bootable disk, i get the HP recovery failure dialog box that says recovery failed, choose a button: save, details, try again.

 

i can format my new drive, i.e. put a system on it with any disc. i looked at the bios, but say nothing out of the ordinary, so it must be something HP hardwired into the computer and i can't get it to load a system boot disk.

 

You must have seen this before, PLEASE PLEASE help me i desperately need my computer for work.

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