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stonecold99 Student
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factory reset

About a year ago I gave this computer to my son who was about to start school, now that i have it it is filled with viruses and i cant remember the administrators password. the email i have registered to the computer is no longer available, is there a way for me to factory reset my computer?

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Provost Provost
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factory reset

How about identifying the notebook and its installed operating system for a start.

 

Did you or your son create recovery media?

 

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If your problem is solved or question answered by my post, please click the Accepted Solution button in that post.

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