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06-02-2016 03:03 AM
So my fingerprint reader isnt working. Tried hp simple pass but fingerprint option doesnt show up. Windows hello doesnt show up either. Tried updating the driver still nothing. Have tried a few different things from other forum posts to no avail. Any help will be greatly appreciated.
06-02-2016 04:08 AM
1. Try steps from: http://support.hp.com/us-en/document/c03718240
2. Since this is a 8460P unit, install HP Client Security or HP Protect Tools software instead of SimplePass.
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