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TheIrishMex94 Honor Student
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fingerprint reader on hp 8460p with windows 10 not working

hp 8460p
Microsoft Windows 10 (64-bit)

So my fingerprint reader isnt working. Tried hp simple pass but fingerprint option doesnt show up. Windows hello doesnt show up either. Tried updating the driver still nothing. Have tried a few different things from other forum posts to no avail. Any help will be greatly appreciated.

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Distinguished Professor
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fingerprint reader on hp 8460p with windows 10 not working

1. Try steps from: http://support.hp.com/us-en/document/c03718240

2. Since this is a 8460P unit, install HP Client Security or HP Protect Tools software instead of SimplePass.

Wish you luck,
Karthik

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TheIrishMex94 Honor Student
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fingerprint reader on hp 8460p with windows 10 not working

I tried installing Hp client security but it wouldn't install. Kept getting an error.
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TheIrishMex94 Honor Student
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fingerprint reader on hp 8460p with windows 10 not working

Might try installing hp protect tools again. Don't remember if I had a problem with that too.
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