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vickymitch Student
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hard disk short dst failure

hp pavilion g6

Hi I have a hard disk error of RK0H64-6A78A2-MFPXIF-60RC03 is there a way I can repair the hard drive or would I need to replace it

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Provost Provost
Provost
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hard disk short dst failure

Hi,

Sadly to say: Most of the time the 24 char failure id indicates the HDD is failing and need to be replaced. Is it still under warranry ? If Yes, please call HP for a replacement.

In the US:

    http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

or HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.

  http://welcome.hp.com/country/w1/en/contact_us.html
    
Regards.

BH
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