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Student
Posts: 1
Member Since: ‎03-17-2011
Message 1 of 3 (1,299 Views)

hard drive crashed on my hp pavillion laptop, how do i reinstall windows

I got a new drive but now I need to install windows on it... I have the product key on the bottom of the laptop but where do I get the media? I had windows vista 64bit. The old drive is dead...

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Provost
Posts: 46,182
Member Since: ‎09-24-2010
Message 2 of 3 (1,290 Views)

Re: hard drive crashed on my hp pavillion laptop, how do i reinstall windows

[ Edited ]

Hi,

 

You can order a replacement set of Recovery Discs from HP on the link below - I believe there is a delivery charge for this.

 

HP Recovery Discs

 

If you have any problem with the above link, order them directly from HP Here.

 

Regards,

 

DP-K

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Windows Insider MVP

Provost
Posts: 37,851
Member Since: ‎11-12-2008
Message 3 of 3 (1,270 Views)

Re: hard drive crashed on my hp pavillion laptop, how do i reinstall windows

[ Edited ]

Did you perhaps burn a Recovery Disk set when first setting up the laptop and put them away?

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