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10-03-2014 11:56 AM
After installing a Windows 8.1 update to my Pavilion g7 it no longer completes boot. Went to system restore (f11) and tried various restores. I get an error saying my hard drive is locked and I must unlock it to proceed. Tried creating boot disk using recdisc from command prompt but got message that a file was missing. How do I unlock the hard drive?
10-03-2014 01:27 PM
Boot from the win 8 DVD
Go to command prompt and ran a few bootrec commands:
I then went back into the win 8 auto repair and it seemed to work.
Also attachin Video Link given below.
"I work for HP."
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10-03-2014 03:56 PM
I don't have a Win 8 DVD. Used command prompt option from System Restore (f11) and successfully completed the Bootrec commands. Then ran Automatic Repair from the Advanced Options. No joy. It gets to The HP logo with the spinning wheel and gets stuck there. Also, the light on the f12 key goes from orange to blue. Refresh your PC option returns "The drive where windows is installed is locked. Unlock the drive and try again." System Restore to an earlier date returns "An unspecified error occurred during System Restore. (0x8007051a)" Recdisc command from the command prompt returns "cannot find the file specified (0x80070002)
What else might I try?